Refund
We value your trust in our products and are committed to providing you with the best customer experience possible. Please read our refund policy carefully.
Digital Products:
We offer a 7-day money-back guarantee on all digital products. If you are not satisfied with your purchase for any reason, you may request a refund within 7 days of the date of purchase. To initiate a refund, please contact our customer support team at support@digitalebookacademy.com. Refunds will be issued to the original payment method used at the time of purchase.
Physical Products:
For physical products, we offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item(s) within 60 days of delivery for a full refund. To be eligible for a refund, the item must be unused and in the same condition that you received it. Please contact our customer support team at support@digitalebookacademy.com to initiate the return process.
Refund Process:
To request a refund, please contact our customer support team within the specified refund period. In your request, please provide your order details and the reason for your refund. Once your request is received, we will review it and process your refund accordingly.
Refunds will be issued within 3 business days of approval. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment provider.
Exclusions:
Please note that certain products may not be eligible for refunds, including but not limited to:
Products that have been used or damaged after delivery.
Products that are not in their original packaging.
Digital products that have been downloaded or accessed.
We reserve the right to refuse refunds if we determine that the refund request does not meet our refund policy criteria.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at support@digitalebookacademy.com. Our customer support team will be happy to assist you.
Changes to Refund Policy:
We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our refund policy periodically for updates.
By making a purchase from DigitalEbookAcademy, you agree to abide by our refund policy.
Last Updated: 20-02-2024
Digital Products:
We offer a 7-day money-back guarantee on all digital products. If you are not satisfied with your purchase for any reason, you may request a refund within 7 days of the date of purchase. To initiate a refund, please contact our customer support team at support@digitalebookacademy.com. Refunds will be issued to the original payment method used at the time of purchase.
Physical Products:
For physical products, we offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item(s) within 60 days of delivery for a full refund. To be eligible for a refund, the item must be unused and in the same condition that you received it. Please contact our customer support team at support@digitalebookacademy.com to initiate the return process.
Refund Process:
To request a refund, please contact our customer support team within the specified refund period. In your request, please provide your order details and the reason for your refund. Once your request is received, we will review it and process your refund accordingly.
Refunds will be issued within 3 business days of approval. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment provider.
Exclusions:
Please note that certain products may not be eligible for refunds, including but not limited to:
Products that have been used or damaged after delivery.
Products that are not in their original packaging.
Digital products that have been downloaded or accessed.
We reserve the right to refuse refunds if we determine that the refund request does not meet our refund policy criteria.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at support@digitalebookacademy.com. Our customer support team will be happy to assist you.
Changes to Refund Policy:
We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our refund policy periodically for updates.
By making a purchase from DigitalEbookAcademy, you agree to abide by our refund policy.
Last Updated: 20-02-2024